For all charging and registration enquiries please contact Charge Your Car Customer Services
Contact options
Helpline
01534 505238
Please call the helpline if you require assistance at any time.
Regular office hours for our help line are as follows:
Monday to Friday 8:00am – 6:00pm
Saturday 9:00am – 6:00pm
Sunday 10:00am – 6:00pm
Out-of-Hours Helpline
Outside of office hours, our helpline is still able to take calls to assist with malfunctioning units and emergencies but will be unable to assist with account related queries.
For deaf or hard of hearing drivers, please email evolvecustomerhelp@bp.com for how we can help you access the help-lines.