24/7 Customer Support is Now Live

The Charge Your Car Helpline is now ready to take your call 24hrs a day, 7 days a week.

The dedicated, around-the-clock phone number to call for all your Charge Your Car needs is 01912 650500.

The service includes the improved out of hours service which has been introduced to help users of our charge points more effectively if they get into trouble outwith our normal office hours.

At 6pm the phone lines will switch to the out of hours service who will be able to assist with:

  • Starting and ending charging sessions
  • Releasing trapped cables
  • Resetting charge points

Any other enquiries will be logged on our system for our call-back service during our normal office hours which are:

Monday – Friday 8am-6pm

Saturday 9am-6pm

Sunday 10am-6pm

If you have any questions about our out of hours service you can email us at admin@chargeyourcar.org.uk or tweet us your question at @chargeyourcar

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